So I’ve been an avid Pampers fan since Owen first arrived. Yes, we buy the off brands occasionally (especially now that he’s older), but in general this is one area where I’m a bit of a brand snob. For some reason we weren’t making it through the night without a pee-through. So on a whim I used Huggies overnights. We never had another problem. Last week, we ran out and they were totally out of his size, so I decided to buy the Pampers overnights. I also wanted the Pampers points. Well, the first 3 times we used them he leaked.
Now I’m not much of a complainer. But one thing I’ve learned through couponing is that companies are eager to keep you as a customer. So I emailed Pampers a nice email and stated that we are loyal Pampers users but were disappointed in their overnight diapers. I was polite as I could be. And less than 24 hours later, I received the email below which says I’ll be getting $20 of coupons in the mail. Totally worth the 2 minutes I spent emailing them!
We will definitely continue to be Pampers fans as long as I am a disposable-diapering momma. (which in case you’re wondering will be forever :).
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